SISXCCS004
Provide quality service
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SISXCCS004 — Provide quality service
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communicate effectively to identify and respond to the needs of six different sport, fitness, aquatic or recreation clients
communicate effectively to identify and respond to the needs of six different sport, fitness, aquatic or recreation clients
across the above six customer interactions, cover
face-to-face client service
service via written media
service via the telephone
response to two different client complaints